Network & Infrastructure Services

What is Network & Infrastructure?

Network infrastructure & servers refer to all of the resources of an environment that makes network or internet connectivity, management, business operations, and communication possible. Network infrastructure includes hardware and software, systems and devices, network devices, and it enables computing and communication between users, services, applications, and processes. Anything involved in the network, from servers to wireless routers, combine to create a system’s network infrastructure. Network infrastructure allows for effective communication and service between users, applications, services, devices, and so forth.

Network & Infrastructure Services

    IT Operations

    • NOC 24/7 Eyes on glass
    • Extended monitoring & customized alerts
    • Infrastructure planning & design
    • Workstation operations & maintenance
    • Services installation & deployment
    • Backup management
    • High availability and disaster recovery
    • Infrastructure audit, assessment, complliance analysis
    • Vendor management & Project Management

    Network & Servers

    • Server management (configuration, maintenance, upgrades, fixes, repairs, etc.)
    • Manage storage requirements for disk, memory, backup and archiving
    • Full virtual environemnt monitoring and management
    • Configuring the e-mail server and file server
    • Management of mobile devices and telephones
    • Ensuring BYOD access to the network
    • Licensing and management

    Infrastructure Monitoring

    • WAN Links performance management
    • Wired and wireless network management
    • Remote network access for users, meaning configuring off-network access using techniques such as VPN, Multi-Factor authentication, etc.
    • Monitor network health and alert network personnel when a problem arises with network resources
    • Port management
    • Ensuring the infrastructure and all network functions for internal and external IT communications

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